Terms of Use

Learn more about Flagship's terms of use


Welcome to flagshipreporting.com, hereto referred to as “the Site”. The Site is operated by Flagship Reporting Limited, 71-75 Shelton Street, Covent Garden, London, WC2h 9JQ. A United Kingdom company, herein referred to as “the Company”, “we”, or “us”.

Registration Number: 09714495 in accordance with these Terms of Use, herein referred to as “Terms of Use”.
These terms of use govern your use of the Site. By using the Site, whether a registered trial or a registered paid subscriber (“subscriber”), to do any or all of the following, you accept these Terms of Use in full and without reservation:

  • Browse the Site
  • Subscribe to our services
  • Use any of the software programs (“software”), or any services made available through or on the Site, whether by us, or our affiliates (“the services”).


Your use of the Site, Software or Services does not give you any authority to act as an agent, legal representative or employee of the Company, or of any third party with whom the Company has a relationship, and you agree not to represent that you are otherwise.

Your use of any Software is subject to any license agreement or user agreement that accompanies or is included with the Software, the download process, and documents that accompany the Software (“License Terms”). In the event that the Software is provided on or through the Site and is not licensed for your use through license terms specific to the Software, you may use the software subject to the following:

  • The software may be used solely for your personal, informational, non-commercial purposes
  • The software may not be modified or altered in any way
  • The software may not be redistributed.

All software used on the Site is the property of the Company or its software suppliers and is protected by international copyright laws.

All of the trademarks, service marks, brand and trade names and logos appearing on the Site are the proprietary intellectual property of the owners of such marks or names and you may not use, modify, remove or otherwise infringe any of such proprietary intellectual property.


Acceptable Use

Except as permitted under “Presentations” below, you must not:

1) Use the Site in any way that causes, or may cause, damage to the site, or impairment of the availability or accessibility of the Company, or in any way which is unlawful, illegal, fraudulent, or harmful or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

2) Use the Site to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

3) Conduct any systematic or automated data collection activities on or in relation to the Site without the Company’s express written consent. This includes:

  • Scrapping
  • Data Mining
  • Data Extraction
  • Data Harvesting

4) Use the Site, or any part of it, to transmit or send unsolicited commercial communications.

5) Use the Site for any purposes related to marketing without the express written consent of the Company.

6) You may not select a user name that impersonates someone else, is intended to disguise the user’s identity, is or may be illegal, may be protected by trademark or other proprietary rights, is vulgar or offensive, or may cause confusion. Flagship reserves the right to reject any user name in our sole discretion.

You agree (1) not to share your password(s), account information, or access to Flagship’s Content and (2) that you are responsible for maintaining the confidentiality of password(s) and account information and for all activities that occur under your password(s) or account(s) or as a result of your access to the Flagship platform. Furthermore, you agree to immediately notify Flagship of any unauthorised use of your account or any other breach of security. Flagship will not be liable for any loss you incur as a result of someone else using your password and account with or without your permission.


Restricted Access

You must ensure that your user ID and password are kept confidential. You alone are responsible for your password and user ID security.

The Company may disable your User Account, your ID and password at the Company’s sole discretion and without prior notice if:

1) You violate these Terms of Use
2) We believe there has been unauthorised use of your access credentials
3) You fail to pay any subscription, or similar fees or charges, associated with the use of the Site, the Services, or the Software


Limitations of Liability

Your use of the Site, or Services is at your risk. The Company does not warrant or represent that any of the data or content associated with or used in connection with the Site or Services is factual or error-free, or that the use of such material will not infringe rights of third parties.

The Company does not warrant that the functional aspects of the Site will be error free, or that the Site or the servers that make it available are free of viruses or other harmful components. The Company reserves the right to correct any errors on its website. If your use of the Site, or other content or services, results in the need for servicing or replacing property, material, equipment or data, or results in injury to persons or damage to property, the Company is not responsible for those costs.

Without limiting the foregoing, you acknowledge and agree that everything associated with the site, and its programs the software, and the services, are provided “as is” and “as available” without warranty of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.


Without prejudice to the generality of the foregoing, the Company does not warrant that:

  • The site or the services will be constantly available, or available at all
  • That transmission of data to or from the Site will occur at any minimum speed
  • The information on the site is complete, true, accurate, or non-misleading

Except as required by law or otherwise provided below:

  • If you are a paid subscriber, liability for direct damages shall be limited to the amount of subscription or other fees paid, but in no event more than £300

These limitations of liability apply even if the Company has been expressly advised of the potential loss.

Nothing on the site, or in these Terms of Use, constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal or financial matter you should consult the appropriate professional.



Nothing in these Terms of Use will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.

Nothing in the Site disclaimer will exclude or limit the liability of the Company in respect of any:

– Death or personal injury caused by the negligence of the Company or its agents, employees, or shareholders/owners
– Fraud or fraudulent misrepresentation on the part of the Company, or matter as to which it would be illegal or unlawful under applicable law for the Company to exclude, limit, or to attempt or purport to exclude or limit its liability


By using the Site, you agree that the exclusions and limitations of liability set forth in the Terms of use above are reasonable. If you do not think they are not reasonable, you must not use the Site.

Other Parties

You accept that, as a limited liability entity, the Company has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against the Company’s officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties, and liability set out in the Site disclaimer, will protect the Company’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Company.

The Company may, without prior notice, terminate or suspend service and/or access to all or any part of the Site, or the Service to users whom the Company has in good faith determined have infringed upon the intellectual property rights of others.

All trademarks and/or service marks displayed on the Site are the exclusive property of their respective owners, and may not be used without the owner’s permission.


By the Company

The Company may at any time and without notice terminate your User Account at its sole discretion, including, without limitation, for breach by you of any of your representations, warranties, or obligations under these Terms of Use.

The Company may also suspend or terminate your access to the Service if you have not accessed it for one hundred and twenty (150) or more consecutive days. The Company will provide notice of any such suspension or termination.

By You

You may, at any time, terminate this Agreement by logging into your Membership Account on the Service.

Effect of Termination

Upon any termination of your access to the Site, the Services and/or the Software:

1) Your User Account shall be cancelled and closed, and your User ID and password shall be deactivated;
2) Termination of your User Account shall not relieve you of any payment obligations that may have arisen prior to such termination, or any other obligations pursuant to any other agreement that has not been specifically terminated.


You hereby indemnify the Company and undertake to keep the Company indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses, and any amounts paid by the Company to a third party in settlement of a claim or dispute on the advice of the Company’s legal advisers) incurred or suffered by the Company arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Additional Actions By The Company

Without prejudice to the Company’s other rights under these Terms of Use, if you breach these Terms of Use in any way, the Company may take such action as the Company deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website, and/or bringing court proceedings against you.


The Company may revise these Terms of Use from time to time, with or without prior notice. Revised terms and conditions will apply to the use of the Site from the date of the publication of the revised terms and conditions on the Site. Please check this page regularly to ensure you are familiar with the current version.


The Company may transfer, sub-contract, or otherwise deal with the Company’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms and conditions.


If a provision of these terms and conditions is determined by any court, or other competent authority, to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire Agreement

These Terms of Use, together with the Company’s Privacy Policy, constitute the entire agreement between you and the Company in relation to your use of the site, the software and the services and supersede all previous agreements in respect of your use of the Site.

Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of United Kingdom, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of United Kingdom.

Account Types

Flagship subscription types are listed on the pricing page. The plan types, names, and listed prices change from time to time. When you purchase a plan, you agree to purchase the plan as detailed at the time of purchase.


General Terms

You agree to pay the subscription you have selected. The current fee for the account type you have selected will automatically and immediately be charged to your payment instrument or account on the date you signed up
Flagship may provide you with the ability to pay the subscription fees through a service such as Go Cardless or Stripe Checkout. All subscriptions paid through these third parties are subject to the third party’s Terms of Service and we will not be responsible for anything contained therein. You are responsible for payment of any VAT or other taxes associated with the Fees or your use of the Site.

Payment for Subscription

For all subscription types, payment occurs on a pre-pay basis and payment will be automatically renewed for the next term, at the end of each term. The amount you are to pay will depend upon which pricing package type you choose. If you choose to cancel a recurring payment, you should cancel your account prior to the next billing term.

Fraud Protections

To protect against potential fraud, Flagship may take steps to verify the validity of the credit card information you provide to us. The verification process may include debiting an amount between £0.01 and £0.99 from your debit or credit card account and then immediately crediting the same amount back to your credit card, as well as asking you to verify the amount debited in order to confirm that you are in possession of your credit card. We will only use this process to screen for fraud and will not otherwise debit your credit card account except as part of a transaction conducted through your account for the Service. By providing Flagship with your credit card information, you authorise Flagship to debit and credit your credit card account for an amount less than one pound Sterling for such verification purposes.

Cancellation and Refund Policy

Under UK Consumer Contracts Regulations 2014 you are entitled to cancel your online service and request a refund within 14 days of activation.

If you cancel your recurring payment option, your account will remain active until its next renewal date. If you delete your account before the end of the term for which you paid, your cancellation will take effect immediately. In either case (cancellation or deletion), you will not be given any refund.


If your credit card is invalid for any reason, your account will not be accessible until payment is made in full.