What Information Do We Collect from You?
We collect different types of personal information, depending on the way you use our website:
For How Long Do We Keep this Information?
We keep your personal information for as long as you continue to be a subscribed user on our website, and until you indicate that you no longer wish to continue to use our website.
What Do We Use Your Information For?
The information we collect will only be used in the following ways:
Even if you consented to receiving our periodic emails, you can at any time opt out of receiving these emails by either:
We also use the personal information you provide us with – when signing up and when using our website – for the purpose of personalisation. We collect your personal information and analyse it in order to better understand your preferences and needs. For example: based on your industry classification, we can match use cases and webinars relevant to your business, and also refrain from sending you information we think will not interest you.
You do not have to agree to the use of your personal information for personalisation and at any time you can opt out of such personalization via your account settings.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you enter or submit any personal details to Flagship Reporting.
Flagship Reporting uses a secure server. All sensitive information, including credit card details, is transmitted via Secure Socket Layer (SSL) technology, and then encrypted into our payment gateway provider’s database, which is only accessible to those authorised with special access to each system. These personnel are required by law to keep confidential all information on our systems.
In addition, after any transaction, your credit card details and financial information are immediately deleted from our servers.
We store such cookies for a period of 14 days, after which such cookies are deleted.
In addition, we contract third party service providers to assist us in gaining a better understanding of the way users visit and use our website. We do this through the use of such third-party service providers’ cookies, which are placed on your browser when you log in to our website. Such providers can then analyse the data included in such cookies to provide us with valuable insights, such as paid users who have not used the system, or the preferred browser language of most users.
Visit http://www.aboutcookies.org for a guide on how to control and delete cookies on a wide range of web browsers and operating systems.
Do We Disclose Any of Your Personal Information to Outside Parties?
Third Party Providers
We are assisted by various third parties to operate our website, to conduct our business, and to provide you with our services. Such third-party providers include billing companies, website infrastructure management, and analytics service providers. As part of the provision of their services to us, we may transfer some of your personal information to them, in as much as such personal information is necessary for them to perform such service. For example: your credit card details will be analysed through our billing software which is provided by a third party in order for us to provide you with an invoice when you make a purchase on our website.
These third-party providers are located in:
We also entered into contracts with such third-party providers in order to ensure that the personal information we provide them regarding our users is kept confidential and secure.
Other Forms of Disclosure
No personal information will ever be provided to outside parties for marketing, advertising, or other such uses without your consent, or where we are obliged to disclose such information by law.
Occasionally, and at our discretion, we may include or offer third party products or services on our website. These third-party websites have separate and independent privacy policies and should be researched independently by anyone wishing to use their services. Although we are not responsible for the content and activities of such third-party websites, we do seek to protect the integrity of our website, and would thus welcome your feedback regarding such websites if you have any concerns you wish to share with us.
Right to register a Complaint
If you believe that your right to data protection and privacy has been infringed by us in any way, you may contact the relevant supervisory authority in your place of residence.
Right to Access
You may ask for a copy of your personal information held by us. If you wish to do so, please contact us at [email protected] and we shall provide you with an electronic copy of your personal information as soon as practicable and after we are able to verify the validity of your request and your identity. We will not be able to provide you with such access if this would adversely affect the rights and freedoms of others, or where the collation and presentation of such data would involve disproportionate cost to Flagship Reporting.
Should you require any additional copies, we may charge you a fee which shall not exceed the cost for generating copies.
Based on your request, we shall also provide you with the following information:
Right to Be Forgotten
If you decide that you no longer wish to be a member of our website and would like us to delete all of your personal information, please contact us at [email protected]
We will not be able to delete your personal information if it is required:
Right to Rectification
At any time during your usage of our platform, you may review, amend, or update the information you provided us with by logging in to the platform and accessing your account and profile settings.